Course Help,
Available 24/7
24/7 Office Hours helps instructors turn course materials into intelligent chatbots, so students can get instant, reliable answers anytime they need support.
- Free Trials
- 17,000+ Student Interactions
- Professor-Grounded AI
THE PROBLEM
Higher Ed Has an Engagement Crisis
Students are disengaging. Educators are stretched thin.
And generic AI tools are creating more problems than they solve.
Generic AI Falls Short
Tools like ChatGPT aren’t trained on your content. Students get inaccurate answers that don’t reflect what’s actually being taught.
Traditional Materials Aren't Working
Today’s learners engage with short-form, interactive content, not lengthy textbooks. Education needs modern complements.
Support Gaps Outside the Classroom
Students avoid office hours due to anxiety, scheduling conflicts, or accessibility barriers. Critical questions often go unanswered.
Rising Material Costs
Textbooks can cost students hundreds of dollars. Many skip purchasing them entirely, widening the achievement gap across departments.
Teaching Staff Are Stretched Thin
Instructors and TAs are overwhelmed. Many lack the preparation or bandwidth needed to effectively support every student.
Persistent Failure Rates
Foundational courses continue to have high failure rates. It is a challenge that demands better tools.
THE SOLUTION
AI That Actually Knows Your Course
Deploy course-specific AI assistants that students can rely on,
grounded in real curriculum and available around the clock.
Upload Course Materials
Syllabi, lecture notes, exams, labs. The AI learns from the exact materials your courses use.
Curriculum-Grounded AI
Unlike generic chatbots, responses are anchored to your content. Students get accurate, course-aligned answers every time.
Full Prompt Visibility
See exactly what students are asking, providing real-time insight into learning gaps and areas of concern.
Accelerate Staff Onboarding
New TAs and instructors can interact with course-specific AI to get up to speed quickly, reducing training overhead.
Engagement Analytics
Track interactions, identify at-risk students early, and measure impact on learning outcomes at any scale.
Equitable Access for All
Every student gets the same high-quality AI experience. No paid tiers, no disparities. A level playing field for all.
SEE IT IN ACTION
Two Perspectives. One Powerful Platform
See how 24/7 Office Hours works from both sides — educators setting
up course-specific AI, and students using it.
The Educator Experience
Upload materials, deploy AI assistants, monitor activity
The Student Experience
Ask questions, study for exams, get instant answers
OUR ORIGIN
Built by an Educator,
for Education
24/7 Office Hours was created by an educator who saw a gap firsthand. Students were turning to generic AI tools to study, but those tools could not accurately answer course-specific questions.
After surveying students, the pattern was clear: generic AI was helpful for broad concepts but unreliable for actual coursework. So a prototype was built, an AI assistant grounded in real course materials, and the results were immediate.
Students responded with enthusiasm. That feedback made it clear this was not just an experiment. It was a platform that could transform how instructors help students learn.
Flexible Deployment Options
24/7 Office Hours is designed to support universities without adding unnecessary complexity. Whether your institution needs individual faculty accounts, cloud-based site administration, or an on-premise self-hosted instance with integration support, the platform offers flexible options built around your environment, data needs, and long-term strategy.
A NO BRAINER
The Math Speaks for Itself
For a 250-student course, 24/7 Office Hours offers scalable support at a fraction of the cost of a traditional teaching assistant.
THE MATH
Average Teaching Assistant Cost
$12.50/hour × 20 hours/week ≈ $13,000 / year
Estimated TA Cost to Support 250 Students
≈ $52,000 / year
24/7 Office Hours Investment for 250 Students
≈ $3,000 / year
Traditional Approach
Hiring TAs
$52K
/year for 250 students
- Average TA = $12.50/hr × 20 hrs/wk
- Limited office hours per week
- Availability tied to one person's schedule
- New TAs each semester need onboarding
24/7 Office hours approach
24/7 Office Hours
~$3K
/year for 250 students
- Available 24/7 — every day of the term
- Grounded in your exact course materials
- Full visibility into every student question
- About 94% less per year than traditional TA support
Estimates based on a typical 250-student course. Actual costs may vary depending on individual preferences and specific services requested.
CASE STUDY
Early Results from the Classroom
24/7 Office Hours was first piloted in a course with historically high failing rates around midsemester. Early findings point to meaningful improvements for both students and instructors.
Lower
Likelihood of a low grade for students who actively work with 24/7 Office Hours;
It is still up to the student to apply themselves, but it can raise the floor to help them in assessments.
Up to 40%
Reduction in student emails to instructors using managed chatbots
~33%¹
Of students typically failing foundational courses nationally — the benchmark we aim to help instructors move
$50-$150+
Potential savings per student when a course chatbot replaces a required textbook
The Challenge: In foundational courses across the nation, roughly one-third of students are failing by mid-semester. Students were turning to generic AI tools like ChatGPT to study, but those tools could not reliably answer course-specific exam questions, and instructors had no visibility into how students were using them.
The Solution: An educator built a course-grounded chatbot using their own exam materials, lecture notes, and lab content. Students could chat with the material before assessments, and the instructor could see every prompt, gaining real-time insight into where students were struggling.
The Impact: Pilot data suggests that students who actively use 24/7 Office Hours can reduce their likelihood of receiving a low grade. Instructors using managed chatbots have seen student emails drop by as much as 40%, freeing up time for higher-value teaching. In one pilot, the course chatbot also replaced the required textbook, saving each student over $230, which is a meaningful equity win, since paid AI tools otherwise create an uneven playing field for learners.
Beyond the Classroom: Teaching assistants reported using the chatbot to quickly refresh on lab content they had not seen in years, accelerating onboarding for new instructional staff.
¹ Source: John N. Gardner Institute, Digging into the Disciplines: The Impact of Gateway Courses in Accounting, Calculus, and Chemistry on Student Success.
TESTIMONIALS
Loved by Students & Faculty
Real feedback from the people using 24/7 Office Hours every day.
FACULTY ACCESS
Built for Verified Educators
Sign-ups are currently limited to faculty with a verified school email. After registering, check your inbox — and your spam or junk folder — for a verification message from @247officehours.com.
Home Institution
Kennesaw State Faculty
Verified kennesaw.edu email — full access, no limitations.
- Unlimited classes
- Unlimited students
- Unlimited document uploads
- Unlimited chatbots
- Unlimited student chat interactions
Other Institutions
Faculty at Other Universities
Verified school email required. Capabilities are currently limited as interest grows.
- 1 class
- Up to 50 students
- Up to 20 document uploads
- Unlimited chatbots
- Unlimited student chat interactions
Don't see your verification email?
Check your spam or junk folder for a message from @247officehours.com.
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Outcomes?
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